Run the property.Sleep through the night.
Guest Concierge is the AI concierge for short-term rentals. Every guest question — Wi-Fi, pool lights, late check-out, restaurant recommendations — answered in seconds on WhatsApp, in any language, without waking you up.
Built by AIKoders
The hospitality command center
Every property, every guest, every question — one screen.
Hosts juggle three apps and four chat windows to keep guests happy. Guest Concierge consolidates all of it into a single command center where the AI handles 90%+ of conversations and only the genuinely important things reach you.
Command Center
4 properties · 47 conversations today · all clear
Properties
4 activeLive conversations
WhatsAppFor hosts — the inbox you don't have to watch.
90%+ of guest messages get answered without you ever seeing them. The ones that need you arrive with full context, photos, and the conversation history.
- Multi-property dashboard
- Resolution rate per property
- Trending questions & knowledge gaps
- Slack / SMS / email escalation
- Audit-friendly cited replies
For guests — answers in their language, in seconds.
Guests tap an NFC sticker, open WhatsApp, and ask anything — from Wi-Fi password to dinner recommendations. The concierge answers instantly, in their language, with property-specific knowledge.
- No app to download
- 6 languages, auto-detected
- 3-second average response
- Property-specific recommendations
- Photo + voice attachments supported
Built around how guests actually message
One concierge. Every property. Every language.
Guest Concierge meets guests where they already are — on WhatsApp, in their language, with answers built for the property they're staying in.
WhatsApp-first
Guests message the way they already do — no app to install, no portal to remember. Every property gets its own number or shared concierge handle.
Multi-lingual by default
English, Spanish, French, German, Portuguese, Italian — auto-detected per guest. Reply in their language, with house knowledge in yours.
NFC tap-to-connect
A tiny sticker in the entryway. Guests tap and the conversation is open. No QR scan, no app download, no friction.
Property-specific brain
Appliances, codes, check-in steps, house rules, restaurants, beaches — ingested per property so answers are accurate, not generic.
Smart escalation
When the answer matters, it routes to you with the photo, the question, and the full context — straight to Slack, SMS, or your team.
Multi-property command center
One dashboard across every listing. Live conversations, resolution rate, top questions, knowledge gaps — by property, in real time.
Hosting on autopilot
Everything else hosts need, included.
No surprise add-ons. The first property is free during the trial. Pricing scales with portfolios, not with usage.
24/7, 3-second answers
Average response under three seconds. No more 2 AM "how do I turn on the pool lights?" texts.
Higher review scores
Hosts using Guest Concierge see review averages climb — guests feel taken care of without you lifting your phone.
Knowledge gaps, surfaced
Trending questions, unanswered topics, and missing info — automatically flagged so the knowledge base improves every week.
Audit-friendly conversations
Every reply cites the source in your knowledge base. Disputes, refunds, complaints — all traceable.
Personality per property
Aria, James, Kai — or whatever fits your brand. Tone, voice, and welcome messages tuned per listing.
20-minute property setup
Ingest the house manual, pick a personality, hand out the NFC. The first property is free during your trial.
Tap. Chat. Done.
We ship a small NFC sticker for each property. Guests tap their phone — a WhatsApp chat opens with the concierge for that exact unit. No app to download. No QR code to scan. No account to create.
- NFC sticker per property
- WhatsApp-native chat
- 6 languages auto-detected
- Cited, audit-ready replies
First property free. No credit card required.
Who it's for
Built for hosts. Flexible for the boutique next door.
Short-term rental hosts
One property or a portfolio. Stop running your stays from your phone — turn the noise into a dashboard you check when you want to.
Boutique hotels & hostels
Front-desk-level answers without a 24-hour front desk. Multi-lingual replies in seconds, with escalation paths to your team.
Property management companies
Standardize guest experience across every listing under your brand. Per-property knowledge, central dashboard, your team in the loop.
FAQ
Common questions
Each property gets its own knowledge base — appliances, check-in flow, Wi-Fi, house rules, local recommendations. The AI answers from that source in seconds, in the guest's language, and cites the source so you can audit every reply.
Ready to sleep through the night?
First property is free. Setup takes 20 minutes. No credit card required.