Your Always-On Customer Service Partner

Running a local service business means answering the same questions dozens of times a day. Opening hours, service pricing, availability, parking directions—these conversations are essential but repetitive. Sofi handles them automatically, professionally, and around the clock. When customers reach out, Sofi responds instantly with accurate information about your business. Need to book an appointment? The AI checks your real-time availability and schedules directly into your calendar. Have a complex question that needs human expertise? Sofi gathers the details and seamlessly transfers the conversation to your team. The real power of Sofi lies in its ability to learn your business. It absorbs your service catalog, pricing structure, policies, and brand voice—ensuring every interaction feels authentic to your company. Customers get fast, helpful responses while you capture opportunities that would otherwise slip through the cracks. Integration with your existing tools means Sofi fits into your workflow, not the other way around. Customer conversations sync with your CRM, appointments populate your calendar, and insights help you understand what your customers really want.